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BRAC Bank Corporate Office


BRAC Bank Limited
Anik Tower
220/B, Tejgaon Gulshan Link Road
Tejgaon, Dhaka 1208




8801301-32, 8801311, 8801321


+880-2-986 0395

24 Hour Call Center: 16221

For Overseas Callers:
+0088 02 55668055-6, +0088 09611223344

Customer Service & Complaint Management Cell.

Members of Service Quality & Complaint Management Cell: enquiry@bracbank.com
Members of Central Customer Service & Complaint Management Cell
Name Designation Email Phone No.
Mr. Ali Talukder Head of Branch Governance ali.talukder@bracbank.com +88 02 988 4292, +88 02 8801301-32, Ext: 56296
Fardina Hafiz Head of Customer experience fardina.hafiz@bracbank.com +88 02 988 4292, +88 02 8801301-32, Ext-56439
Officials Attached with Service Quaity & Complaint Management Cell
Name Designation Email Phone No.
Tasmin Islam Manager, Customer Experience tasmin.islam@bracbank.com +8801616616221
Mehenaz Akter Associate Manager, Customer Experience mehenaz.akter30179@bracbank.com +8801616616221

Government Securities Investment Window

To know about yield on Treasury Bills/Bonds, available investment options, process of investment, open investment account with central bank (named as Business Participant (BP) ID) and to purchase/sell Government Treasury Bills and Bonds:

Name Email
Fouzia Rahman fouzia.rahman@bracbank.com
Lailun Nahar Tonny lailunnahar.tonny@bracbank.com
- dealing.room@bracbank.com

To get clarification on discount/coupon income/ maturity value deposited in investor's account, any financial transaction related to this investment and reconciliation of securities account if any such requirement arises:

Name Email
Abu Bakar Siddique mohammedabubakar.siddique@bracbank.com
Nurul Amin mdnurul.amin@bracbank.com

Only for queries related to investment In government securities:

Telephone: +88028801259-60; +88029861694, +88029860241

ForEx Rates

Wed, Sep 23, 2020 10:43 AM

Currency Buying Selling
USD 83.95 84.95
EUR 97.2455 100.4689
GBP 105.9001 109.1122
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